At each stop on the Digital Impact World Tour, we are asking participants to share the tools, tips and resources that help them use and manage digital resources safely, ethically and effectively. Then we are asking: what’s missing?


Explore the lists below of “What We Use”, “What We Need”, and pressing questions that civil society leaders shared at Digital Impact London on June 16. Add your own ideas by dropping us a note at


“What We Use”




Organizations and Programs


Policies, Models, Frameworks, and Toolkits


Readings and Resources



“What We Need”


Skills and Resources

Data literacy
Practice what we preach
Incentives for data scientists to join the social sector
Internal capacity
Tech skills audit of foundation management
Good funding systems for digital strategy, digital capacity and data support services
Foundation best practices before asking charities to upskill
Leadership and staff skills
Digital training for foundation staff and trustees
Facility for larger charities to mentor smaller organizations on data literacy
Clarity around openness and what that means
Informed consent needed for collecting data – but are people really informed?
More digital agencies who understand needs of civil society and won’t rip them off
Literacy about what happens to your data on Facebook
Retrain/boost internal capability of non-partisan research



Policy for the GDPR
Digital strategy at the board level
Digital strategy integrated into other organizational strategies
Clear guidance on GDPR – not just about fundraising but about research, consent, etc.
A privacy policy
Personal data charter between social purpose organizations and their primary constituents
Regulation and meaningful legal frameworks that are cognizant of data/digital
A way to protect privacy/anonymity of people giving feedback to service providers/grantmakers
Good examples of best practices around privacy
Framework for thinking about how our primary constituents want us to use tech/data
Sector-friendly data protection/open data policy templates
Shared organizational outcome metrics
Design principles for grantmaker websites
Digital literacy as a Sustainable Development Goal


Data sharing, access, and collaboration

User-generated data
Remote sensor data
More open digital access to charity data via regulators
Open and usable format for International Data Responsibility Group advice
Openness from NCOs on tech stack and evaluations of it
Some data are in paper form and need digitizing, some are digital but private and need sharing, some don’t exist and need creating, standardizing and defining
Transparency around data governance and ethics in journalism
Grantmakers need to lead by example and publish their grants as open data
Open data functionality in commonly-used grant management systems
A course from IFRC about sharing data
More data on grants made
A public rating system for trusting an organization with my data
Less of a focus on “the sector” – more integration and collaboration with private/government
Collective campaigning for awareness



“Conceptual sunglasses” to prevent being blinded by new technologies
A cultural shift
Use GDPR compliance process as a “Trojan horse” for organizational cultural change
Awareness of digital/data amongst funders
Data as currency giving people control of their “digital brand”




  • How are policy-makers, decision-makers, advocacy targets experiencing this data shift? What support/training do they need?
  • How to know what makes good quality data?
  • What is the value of the GDPR? How prepared are we? What are the implications for non-UK partners?
  • Is there a positive policy ask to government on this?
  • What toolkits/knowledge sharing already existing in academia & civil society?
  • What are we doing this for? Should we do it?
  • How do we resolve the culture barriers between technologists and the sector?
  • How can we attract technologists to work in the sector?
  • What is the decision-making tradeoff between legal compliance, corporate benefit/risk and ethics?
  • Why are we (or are we) assuming digital is good?
  • Can privacy be used as a reason to not share data?
  • On a portal about closing civil society space, what should go above vs below the radar? Private vs public?


Do you have a solution to a “need” on this list? Do you have a perspective to share on the Digital Impact Blog about one of the questions above? Let us know at