At each stop on the Digital Impact World Tour, we are asking participants to share the tools, tips and resources that help them use and manage digital resources safely, ethically and effectively. Then we are asking: what’s missing?


Explore the lists below of “What We Use” and “What We Need” that civil society leaders shared at Digital Impact Berlin on June 21. Add your own ideas by dropping us a note at


“What We Use”


Software and Technology


Organizations and Programs


Policies, Models, Frameworks, and Toolkits


Readings and Resources



What We Need


Tech and Tools

  • Democratized tech solutions
  • Open, reliable and effective tech tools for nonprofits
  • Platforms of communication other than Facebook
  • More mainstream nonprofit hardware and software


Skills, Knowledge and Resources

  • Data expertise and skills
  • Awareness of existing tools
  • Awareness of digital topics in German civil society
  • Responsible innovation training
  • Legal expertise and mediation
  • Data visualization skills for political storytelling
  • Senior management awareness and engagement with digitalization
  • Funding to explore how German privacy values can inform new tech development
  • Knowledge of the “dirty tricks” that corporations use with data
  • Direct feedback from beneficiaries
  • Understanding of the pervasiveness of digital data
  • Donor awareness of data governance
  • Awareness of unintended consequences of data tools
  • More attention in the press of issues of digital civil society
  • More public awareness of data rights and internet health
  • Case studies of best practice and positive change
  • Stories of possible futures
  • Donor-generated resources for nonprofits
  • A collection of good stories about these issues
  • Organizational design for data awareness


Data sharing, access, and collaboration

  • Empowerment of supporters through digital tools
  • Strategic data collection
  • Data cartel intervention
  • Collaboration between “tech for good” and communications experts
  • Nonprofit sector involvement in building tech solutions
  • Access to digital skill sets via volunteering, consulting



  • New norms for data collection
  • Rights-based, inclusive and responsible civic sector framework for digital data
  • Ways to think of algorithms and governance as a process to involve people in from design to decision making
  • A shared set of values that we agree on for civil society
  • Value sensitive design
  • New models of influencing: more local, contextualized, inclusive of beneficiaries & clients
  • Cultural shift
  • Change in power balance of data use, not just data access
  • Understanding of significance of digital tools among leadership
  • Creative ways of “looking sideways” at problems with corporate practice
  • Awareness that technology is not always binary, correct, or a good idea
  • Recognition that the sector is not independent by virtue of business models
  • Definition in the sector of how our ethics/morals/actions are unique
  • A new digital humanities



  • If you can be told what to see or read, you can be told what to say or think – how can tech manipulate our subconscious?
  • How much personal donor data do donation-driven CSOs really need?
  • Is there any data you can truly protect?
  • Is there a way for tech to be profitable and socially responsible?
  • SimplySecure crafts “usably-secure” technologies – is there something similar for algorithms?


Do you have a solution to a “need” on this list? Do you have a perspective to share on the Digital Impact blog about one of the questions above? Let us know at